Biohort Products

Storage solutions for all requirements made in Austria.

Garden Shed Europa

Garden Shed Europa

Tidies up your garden with quality made by Biohort
Garden Shed AvantGarde

Garden Shed AvantGarde

Modern design combined with superior quality and a 20 year guarantee
StoreMax®

StoreMax®

Store dustbins, bicycles and other things safely and in an attractive...
CasaNova®

CasaNova®

Biohort products offer the best quality, functionality and safety. Ou...
Equipment Locker

Equipment Locker

The established Equipment Locker - a space saving universal solution
LeisureTime Box

LeisureTime Box

The LeisureTime Box tidies everything away. In addition it is rain pr...
WoodStock®

WoodStock®

The most attractive way to store firewood dryly and safely
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FAQ's - Frequently Asked Questions

 

Please find frequently asked questions in this section where you might get all the information you would like to know. Otherwise, we will be happy to help you personally. We are looking forward to your question.

 

 

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Frequently asked questions and answers

What length of delivery time should I reckon with?
What is the cost of Biohort products in a different colour?
How are Biohort products packed?
Are the freight charges included in the price?
What does "delivery free of charge" really mean?
"20 years guarantee" - for what, exactly?
In which countries does "delivery free of charge" apply?
What sort of maintenance do Biohort products require?
Are special skills or tools necessary to complete the assembly?
How much time is required to assemble Biohort products?
How many people are required to complete the assembly?
Can Biohort products be recycled?
What length of delivery time should I reckon with?

Delivery time for standard products (garden sheds and storage solutions) will be delivered within 3 weeks from receipt of order (depending on delivery address). Products with customized colours or products which were built according to individual customer needs can be delivered within 4-6 week from receipt of order.

 

If you choose delivery directly to your home (“free kerbside delivery”), please indicate us your telephone number where the forwarding agency can call you during daytime to arrange an appointment for delivery.


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What is the cost of Biohort products in a different colour?

Notwithstanding the standard colors you can choose between most of the over 200 RAL colors. This additional powder coating not only looks very noble, but also increases the protection against corrosion. RAL color charts are available at the color departments of the markets or stores. Of course it is a significant additional work and expense because the RAL powder coating (similar to a polyester enamel) is externally. All parts have to be packed, unpacked and sent several times. The Garden Shed Europe and the Equipment Locker, the whole product can be painted in a different color. Concerning the other storage solutions, you can ask our Biohort Service Team. The surcharge for special RAL finishes is different for each product.

 

 

Standard colors Biohort product range:

Garden Shed Europe: quartz gray, dark green, dark gray metallic, silver metallic

Garden Shed AvantGarde: silver metallic, dark green, dark gray metallic

Equipment Locker: silver metallic, dark green, dark gray metallic

Woodstock: silver metallic, dark gray metallic

StoreMax: silver metallic, dark gray metallic, quartz gray

LeisureTime Box: white, silver metallic, dark green, dark gray metallic


Return to the question summary.
How are Biohort products packed?

They are packed in robust corrugated fibreboxes which are clearly labeled on the outside. The majority of our products will be delivered in carton. Due to weight and size the garden sheds and the StoreMax® 190 comes in 2-4 individual pieces packed in carton.


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Are the freight charges included in the price?
Yes! In the mentioned countries, the delivery is free of charge (Austria, Germany, France, Netherlands, Belgium, Luxembourg, Denmark, England, Ireland, Sweden, Finland, Spain). Requirement is that the delivery address is located on the mainland and the street is drivable with a 38t truck. The products will be deliverd to the market or directly to the customers home.
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What does "delivery free of charge" really mean?
"Free shipping" is the unique transport from our factory to the specified delivery address (mainland only), last curb, under the condition that the road is accessible for a 38 tonne truck. Please note: If the goods can't be deliverd because the customer is absent, delivery charges are levied by the haulage company. Therefore we recommend the free telephone Aviso. Specify a phone number where you can be reached during the day. The haulier will contact you to give you the date of delivery.
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"20 years guarantee" - for what, exactly?

- against rusting through of the steel panels - for defective or unserviceable parts Excluded from the guarantee are damages incurred in transit (haulage company is liabe), damages incurred due to faulty or inadequate foundations and/or corrosive materials in the surroundings, indirect or secondary damage. For wear and tear, moving parts, changes in colour, plastic- and rubber parts the statutory period of guarantee applies. The detailed conditions of guarantee are normally enclosed with each delivery (guarantee certificate) we will gladly send these to any customer upon request.


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In which countries does "delivery free of charge" apply?
To Austria, Germany, France, Netherlands, Luxembourg, Denmark, England, Ireland, Sweden, Finland, Belgium and Spain. Requirement is that the place of delivery is on the mainland and the street is drivable with a 38t truck. There are costs of delivery for all other countries.
Return to the question summary.
What sort of maintenance do Biohort products require?

Biohort products require - due to the high-quality materials - hardly any maintenance. All that's required is that the lock, the hinges and guide profiles, rails etc. are oiled at least once or twice a year or treated with grease (Vaseline in the case of the guide rails of the Storemax). In the case of soiling and dirt brought on by weather and environmental conditions only water, a sponge and mild household detergent are required to clean our products.

You can even use a high-pressure cleaner to get rid of dirt on your garden shed (distance at least 10 cm). Should the paint finish be deeply scratched, this damage must be repaired by retouching the paint in the affected area. Important: Aggressive cleaning and scouring agents, road salt, fertilisers and other such chemical materials can attack the paint and zinc surfaces and thereby lead to rust damage. Guarantee claims in such cases can no longer be brought to bear.


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Are special skills or tools necessary to complete the assembly?

No, even without special technical skills you will manage to assemble the Biohort products with the enclosed assembly instructions. The main tool - an M7 socket spanner - will be attached to the product. In addition a flat spanner 7/10 will be delivered along with Garden Sheds and Equipment Lockers. Furthermore, for the assembly of the Garden Shed/Equipment Locker a plain slot screwdriver and for the StoreMax® a cross slot screwdriver is necessary. We can assist you, in case you do not carry out the assembly by yourself. Please find our installation partners in the "Assembly" section of our website.

 

 

 


Return to the question summary.
How much time is required to assemble Biohort products?

This depends on several factors: 

A) skilfulness of the assemblers

B) weather conditions (never assemble during windy weather!)

C) field conditions


Our experience shows that the assembly takes about:

Garden Shed "Europa"

3 to 6 hours (depending on size)
Garden Shed "AvantGarde" 4 to 6 hours (depending on size)
Equipment Locker 2 to 3 hours
LeisureTime Box 0,5 to 2 hours

StoreMax®

0,5 to 1,5 hours
WoodStock® 1,5 hours

 


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How many people are required to complete the assembly?

Garden Shed Europa 2 persons
Garden Shed AvantGarde 2 persons
Equipment Locker 1-2 persons
StoreMax 1-2 persons
LeisureTime Box 1 person


Return to the question summary.
Can Biohort products be recycled?

Yes, all Biohort products are manufactured from high quality steel plate which is 100% recycleable.


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Biohort Gartengeräte GmbH

4120 Neufelden · Pürnstein 43

Austria · © 2011

T: +43 (0) 7282 / 7788-0
F: +43 (0) 7282 / 7788-190
E: office@biohort.at

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